Branch Operations (Level 3)" course is designed to equip participants with the knowledge and skills necessary to detect, prevent, and address white-collar crimes, with a focus on fraud detection and prevention in branch operations. Through an exploration of various types of fraud, understanding white-collar crimes, and analyzing the impact of fraud, participants will gain valuable insights and practical strategies to safeguard their organizations.
Identify white - collar crimes and their characteristics.
Evaluate the impact of fraud & consequence.
Gain familiarity with the latest fraud trend, live cases & lessons learned.
Detect fraud actions and prevention & behavioral red flags.
Branch managers and staff responsible for day-to-day operations=Compliance officers and risk managers overseeing branch operations=Fraud investigators and security professionals tasked with fraud detection and prevention=Financial institution employees involved in customer service and transactions