The "Branch Operations (Level 1E)" course provides essential knowledge and skills for managing account opening procedures within a branch setting. Through an exploration of account types, required documentation, special cases, and compliance with anti-money laundering (AML) and terrorism financing regulations, participants will learn to facilitate smooth account opening processes while adhering to legal and regulatory requirements.
Define Types of accounts from legal perspective.
Interpret special cases in opening accounts.
Identify required documents of opening accounts.
Recognize the requirements of AML and financing terrorism..
Connect the relation between the branch and central account opening department.
Frontline staff responsible for account opening procedures=Customer service representatives assisting customers with account opening=Operations managers overseeing account opening processes=Compliance officers ensuring adherence to AML and terrorism financing regulations
