The "Branch Operations (Level 1C)" course provides participants with essential knowledge about international payments, digital currencies, fraud prevention, risk management, and compliance in banking operations. Participants will gain insights into how international payments work, different methods used, and the characteristics of cryptocurrencies, stablecoins, and central bank digital currencies (CBDCs). The course also covers fraud prevention strategies and the role of banks in digital identity management.
Understand how international payments work and the factors affecting them.
Identify different methods used in international payments.
Define and differentiate cryptocurrencies, stablecoins, and CBDCs.
Examine the history and use cases of digital currencies.
Recognize common types of fraud in banking.
Define and differentiate cryptocurrencies, stablecoins, and CBDCs.
Frontline staff involved in international payment processing=Customer service representatives assisting clients with international transactions=Compliance officers responsible for fraud prevention and risk management=Operations managers overseeing branch operations
