This course designed to equip the participant with the required knowledge and skills to be able to identify all types of fraud as well as learn the responsibilities of bank employees in dealing with cases of fraud and forgery and how to protect the bank, its customers, and themselves from being targeted by fraudsters, supported with the latest fraud trends and live cases.
Define fraud & Fraud Classifications.
List The Fraudster Personal Characteristics and their Victims.
Identify Common Fraud types & Banking fraud terminology.
Recognize White - collar crimes.
Understand the impact of Fraud & its Consequence.
Keep up with latest Fraud Trend, Live cases & lessons Learned.
Use methods for Fraud detection and prevention and identify Behavioral red flags.
Definition of the fraud
Fraud Classifications
Internal Fraud.
External Fraud.
Collusion.
Who is the fraudster & His Personal Characteristics?
How does a fraudster approach you?
Documentation Fraud & Forgery: (2 hours)
The definition of the national ID card and their Characteristic.
Forged checks.
Forged HR letters.
Forged Bank Statement.
Fabricated Signatures & documents.
Cards & ATM Fraud: (2 hours)
Lost/ Stolen Fraud.
Card Not present (CNP).
Counterfeit Cards.
Skimming Fraud.
ATM Fraud.
Digital Fraud: (2 hours)
Social Engineering.
Phishing (Business Email Compromise).
Vishing (Voice Phishing).
Smishing (SMS Phishing).
Identity Theft.
Fraud triangle.
Accounts Takeover (ATO).
Embezzlement.
Bribery.
Corruption.
Collusion.
The latest Fraud Trend,
Live cases & lessons Learned. (30 mins)
Fraud detection and
prevention & Behavioral red flags. (1 hour)
Be Inquisitive.
Behavioral red flags.
What should we do if we suspected Fraud?
· All junior
career levels of banking sector can participate in the program.
